Rental housing systems are examples of ‘social complexity’.  A methodological question then is: How can we come to discover and make (some) sense of significant, system-scale, and potentially problematic complex system interdependencies, the impacts of these on actors (in this case renters), and also then plan for improved outcomes for end users at various scales and levels of such a system?  In response to this methodological conundrum the ‘Renters at Home’ research trialled narrative based data collection tools supported by Sensemaker™ software, participatory processes and the multi-ontological Cynefin framework for decision-making as core tools of a wider, action research process.


Before embarking on a transdisciplinary PhD Angela Ballard’s academic and professional background traversed adult education and transformative learning in community, international and organisational development contexts.   Her abiding research interests are person- centred methodologies aligned to human flourishing and include utilising co-design and participatory/action research approaches based in social complexity and cognitive sciences for change in socio-urban policy and planning


Steele building